Defender® Bird Spikes Security & Privacy

This Privacy Policy explains how your information is collected, used and disclosed by Jones and Son Pest Control Supplies Ltd. This policy applies to information we collect when you use “services” or when you otherwise interact with us. We may change this Privacy Policy from time to time. We encourage you to review our policy whenever you access the services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information You Provide Us

We collect the information you provide directly to us. For example, we collect information when you make a purchase, create an account, participate in any interactive features of the Services, participate in an event, survey, contest or promotion, make a purchase, or communicate with us via third-party social media sites, request customer support or otherwise communicate with us. The types of information we may collect are:

Your Name
Email Address
Postal Address
Phone Number
Payment information (such as your credit or debit card and billing address)
Preference or interest data
Any other information you choose to provide

Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:
Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.
Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name and account information, in accordance with the authorisation procedures determined by such social media site; we may also collect information about you when you post content to our pages/feeds on third-party social media sites.

Use of Information

We may use information about you for various purposes, including to:

Provide, maintain, improve and promote our products and services;
Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions and requests, and provide customer service;
Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by the Company and others, and provide news and information we think will be of interest to you;
Monitor and analyse trends, usage and activities in connection with our Services;
Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
Link or combine with information we get from others to help understand your needs and provide you with better service;
Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
Bank and payment providers to authorise and complete payments;
When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
In response to a request for information if we believe disclosure is in accordance with or required by any applicable law, regulation or legal process;
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Jones and Son Pest Control Supplies Ltd or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
With your consent or at your direction.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Jones and Son Pest Control Supplies Ltd and others to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

Security

Jones and Son Pest Control Supplies Ltd takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. All data collected is encrypted via a secure server prior to sending and is stored on a secure server upon receipt.

Your Choices

You may review, correct or modify information maintained in your online account at any time by calling us on 01626 835055 or by emailing us at sales@jonesandson.co.uk. If you wish to delete or deactivate your account, please email us, but note that some information you provide through the Services may continue to be accessible (e.g., comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Issue update of Security & Privacy Policy: November 2024